UX Research services
Usability evaluation
Examine an existing product or prototype and turn usability concerns into specific recommendations with Kyle Hobson.
Discuss your projectWhen this helps
Your team needs to understand a difficult flow before deciding what to change or test.
What you receive
- Agreed tasks and evaluation criteria
- A structured record of observations and usability risks
- Recommendations connected to the affected tasks
- A review of priorities and questions for subsequent testing
How the work unfolds
We define the tasks and available product access. An expert review is useful for identifying risks; participant sessions answer questions about actual use.
I document the agreed evaluation, make observations and recommendations easy to compare, and review the next actions with your team.
Relevant work
Turn usability concerns into work the team can prioritize.
I can make an observed usability risk specific enough for your team to discuss, prioritize and investigate further.
Read the work story
What does your next decision depend on?
Tell me what your team needs to understand. We can turn the question into a focused research scope.